Customer Behavior Behind Top Products

Customer Behavior Behind Top Products

Why do some products sell out in days while others barely move? Is it luck, great photography, clever pricing – or something deeper? The real answer lies in understanding customer behavior, and what actually drives customer purchases online. According to McKinsey, 73% of B2B buyers prefer to research and buy online. And the trend extends

Shopify Customer Portals: Why Brands Are All In

shopify customer portals

Are your repeat customers frustrated by clunky account pages, limited access to order history, or a lack of control over subscriptions? You’re not alone and more importantly, there’s a fix. According to a 2024 DTC benchmarks report, brands with self-service customer portals on Shopify see an average 21% increase in customer retention over 12 months.